FAQ

What makes Tumblerartek tumblers different?

Our tumblers are handcrafted with premium double-wall stainless steel and finished with a high-gloss epoxy coating for lasting durability. Each design is unique, inspired by luxury fashion, vibrant art, and bold horror culture — turning your drinkware into a statement piece.

How long do the tumblers keep drinks hot or cold?

Our double-wall insulation keeps drinks cold for up to 24 hours and hot for over 12 hours, ensuring perfect temperature no matter where your day takes you.

Can I customize my tumbler?

Yes! We offer customization for names, phrases, or specific design tweaks. Custom orders can take slightly longer to process but guarantee a one-of-a-kind creation.

Are the tumblers dishwasher safe?

To preserve the design and epoxy finish, we recommend hand washing only with mild soap and warm water. Avoid scrubbing with abrasive sponges.

What size are the tumblers?

Most of our tumblers are 40 oz, but we also offer select designs in smaller sizes. Product dimensions are listed on each product page.

Do you ship internationally?

Yes! We ship worldwide. Shipping times and costs vary based on location and will be calculated at checkout.

How long will my order take to arrive?

For ready-made designs, orders usually ship within 3–5 business days. Custom orders can take 7–14 business days before shipping.

What is your return policy?

Due to the custom nature of our products, we cannot accept returns unless the item arrives damaged or defective. Please contact us within 48 hours of delivery for assistance.

How can I contact you?

You can reach us via our Contact Us page, by email at support@tumblerartek.com, or through our official social media pages.